COMPLIMENTARY OVERNIGHT SHIPPING ON SELECT BAGS

COMPLIMENTARY GROUND SHIPPING ON ALL ORDERS OVER $250

X

CUSTOMER CARE

 
ON-LINE PURCHASE INFORMATION FOR BEHNO LLC.

REVISED AS OF: MAY 2017 

THIS ON-LINE PURCHASE INFORMATION GOVERNS PURCHASES MADE THROUGH THIS WEBSITE AND DOES NOT APPLY TO PURCHASES MADE IN INDEPENDENT RETAILER BEHNO PRODUCT.

 PRODUCT AVAILABILITY

ALL PRODUCTS ARE SUBJECT TO AVAILABILITY. WHILE WE MAKE EVERY EFFORT TO ONLY DISPLAY ITEMS THAT ARE CURRENTLY IN STOCK AND AVAILABLE TO SHIP, THERE MAY BE INSTANCES FROM TIME TO TIME WHERE WE RUN OUT OF STOCK IN AN ITEM. ONCE AN ORDER IS PLACED, YOU WILL RECEIVE AN EMAIL CONFIRMATION. PLEASE NOTE, HOWEVER, THAT THIS EMAIL CONFIRMATION DOES NOT GUARANTEE THE AVAILABILITY OF THE PRODUCTS YOU SELECTED FOR PURCHASE. UPON YOUR ORDER BEING APPROVED AND PROCESSED FOR SHIPMENT YOU WILL RECEIVE A SECOND EMAIL CONTAINING THE DETAILS OF YOUR ORDER AND A TRACKING NUMBER. AS NECESSARY, WE RESERVE THE RIGHT TO LIMIT THE QUANTITY OF PRODUCTS WE SUPPLY; SUPPLY ONLY PART OF AN ORDER OR TO DIVIDE UP ORDERS. WE ALSO RESERVE THE RIGHT TO ALTER THE TERMS OR DURATION OF ANY SPECIAL OFFERS OR SALE PROMOTION. IF WE ARE UNABLE TO FILL YOUR ORDER WE WILL ATTEMPT TO CONTACT YOU AND IF WE ARE UNABLE TO CONTACT YOU, WE WILL TREAT THE ORDER AS CANCELLED. EACH CLIENT MAY MAKE ON-LINE PURCHASES OF UP TO FIVE ITEMS PER STYLE. IF YOU WOULD LIKE TO PURCHASE ADDITIONAL QUANTITIES, PLEASE CONTACT A BEHNO SALES REPRESENTATIVE AT SALES@BEHNO.COM

PRICING AND PAYMENT OPTIONS

WHILE WE TRY TO ENSURE THAT ALL PRICES ON OUR WEBSITE ARE ACCURATE, ERRORS MAY OCCUR. IF WE DISCOVER AN ERROR IN THE PRICE OF THE MERCHANDISE YOU HAVE ORDERED, WE WILL GIVE YOU THE OPTION OF RECONFIRMING YOUR ORDER AT THE CORRECT PRICE OR CANCELING IT. IF WE ARE UNABLE TO CONTACT YOU, WE WILL TREAT THE ORDER AS CANCELLED. TITLE TO ANY PRODUCTS YOU ORDER ON THIS WEBSITE, AND RISK OF LOSS OR DAMAGE TO PRODUCTS, PASSES TO YOU ON DELIVERY OF THE PRODUCTS, PROVIDED THAT WE HAVE RECEIVED PAYMENT IN FULL FOR THE PRODUCTS. PRICES DISPLAYED ON THE BEHNO WEBSITE ARE QUOTED IN U.S. DOLLARS. BEHNO ONLY ACCEPTS AMERICAN EXPRESS, MASTERCARD AND VISA FOR ON-LINE PURCHASES. PLEASE NOTE THAT YOUR CREDIT CARD WILL NOT BE CHARGED AT THE TIME YOU SUBMIT YOUR ORDER. THE TRANSACTION WILL BE CHARGED TO YOUR CREDIT CARD ONLY AFTER WE HAVE VERIFIED YOUR CARD DETAILS, RECEIVED CREDIT AUTHORIZATION, CONFIRM STOCK AVAILABILITY, AND YOUR ORDER IS READY TO BE SHIPPED.

 
 PRICE ADJUSTMENT POLICY

BEHNO IS HAPPY TO OFFER A ONE-TIME PRICE ADJUSTMENT ON FULL-PRICE ITEMS PURCHASED WITHIN SEVEN DAYS OF THE ITEM BEING PLACED ON SALE. PLEASE BE AWARE THAT THE EXACT STYLE, SIZE AND COLOR MUST BE AVAILABLE FOR PURCHASE AT THE TIME OF REQUEST. ALL APPROVED SALE PRICE ADJUSTMENTS WILL BE CREDITED TO THE CARDHOLDER IN THE ORIGINAL FORM OF PAYMENT WITHIN TEN BUSINESS DAYS. WE ARE UNABLE TO OFFER A PRICE ADJUSTMENT ON ITEMS ORIGINALLY PURCHASED IN A SALE OR ON ANY SPECIAL PROMOTION ITEMS THAT ARE TEMPORARILY REDUCED IN PRICE. ONCE AN ITEM HAS BEEN PURCHASED AT A DISCOUNTED SALE PRICE, NO PRICE ADJUSTMENT WILL BE OFFERED SHOULD THE ITEM BE FURTHER MARKED-DOWN. WE DO NOT PRICE MATCH ITEMS PLACED ON SALE WITH ANOTHER RETAILER OR ONLINE STORE.

 SALES TAX
BEHNO CHARGES STATE, LOCAL AND COUNTY TAXES ON ON-LINE TRANSACTIONS, AS REQUIRED BY APPLICABLE LAWS. PLEASE NOTE THAT YOUR ON-SCREEN TRANSACTION TOTAL REFLECTS ESTIMATED TAX. THE ACTUAL SALES TAX WILL BE CALCULATED WHEN YOUR ORDER IS SHIPPED AND MAY VARY FROM THE ESTIMATED TAX.

 SHIPPING AND DELIVER

ALL DOMESTIC ORDERS ARE SHIPPED VIA UPS FOR SECURITY REASONS, BEHNO ON-LINE PURCHASES REQUIRE A SIGNATURE UPON DELIVERY. IN ADDITION, PURCHASES MAY NOT BE SHIPPED TO P.O. BOXES OR APO/FPO ADDRESSES, WHICH ARE NOT AVAILABLE THROUGH UPS. TO ESTIMATE THE TOTAL DELIVERY TIME FOR YOUR PURCHASE, PLEASE ALLOW ONE TO TWO BUSINESS DAYS TO PROCESS YOUR ORDER FOR SHIPMENT, IN ADDITION TO THE TIME INDICATED BY YOUR PREFERRED SHIPPING METHOD (I.E. UPS NEXT DAY, SECOND-DAY, GROUND). ORDERS ARE PROCESSED AND DELIVERED MONDAY THROUGH FRIDAY, EXCLUDING HOLIDAYS. BEHNO CANNOT BE RESPONSIBLE FOR UNANTICIPATED DELAYS.

DOMESTIC SHIPPING METHODS AND FEES

NEXT-DAY $45.00
SECOND-DAY $30.00
SELECT HANDBAGS COMPLIMENTARY OVERNIGHT SHIPPING IF ORDERS ARE PLACED BY 12PM PST. EXCLUSIONS APPLY ON HOLIDAYS AND WEEKENDS.
GROUND FREE*
*BEHNO OFFERS FREE UPS GROUND SHIPPING ON ALL ORDERS SHIPPED WITHIN THE 48 CONTIGUOUS STATES ON ALL ORDERS OVER $250.

INTERNATIONAL SHIPPING METHODS AND FEES

ALL INTERNATIONAL SHIPPING IS $35 FOR ORDERS UNDER $600 AND FREE FOR ORDERS OVER $600. ALL INTERNATIONAL SHIPPING IS DONE THROUGH UPS.

TRACKING

 A SHIPPING CONFIRMATION IS EMAILED TO YOU AS SOON AS YOUR PURCHASE HAS BEEN SHIPPED. WE PROVIDE TRACKING NUMBERS CONTAINED WITHIN THE SHIPMENT NOTIFICATION EMAIL WHEN YOUR ORDER LEAVES OUR DISTRIBUTION CENTER, AND MAINTAIN A TRACKING NUMBER FOR EACH DELIVERY. IF YOU HAVE QUESTIONS ABOUT THE DELIVERY OF YOUR PURCHASE, PLEASE CONTACT A CUSTOMER CARE REPRESENTATIVE VIA EMAIL AT: CUSTOMERCARE@BEHNO.COM

  RETURN POLICY FOR ON-LINE PURCHASES FOR READY-TO-WEAR 

 BEHNO WANTS TO ENSURE YOUR COMPLETE SATISFACTION. FOR BEHNO ONLINE PURCHASES CLOTHING/READY-TO-WEAR ONLY, WE WILL ACCEPT FULL-PRICED MERCHANDISE ACCOMPANIED BY A RETURN AUTHORIZATION NUMBER. THE RETURN AUTHORIZATION MUST BE REQUESTED WITHIN 14 DAYS OF RECEIVING YOUR ORDER. RETURN PACKAGES MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM THE DATE OF ORIGINAL PURCHASE. SALE MERCHANDISE IS A FINAL SALE. MERCHANDISE MUST BE RETURNED WITH THEIR ORIGINAL PACKAGING. MERCHANDISE MUST BE UNUSED, UNWORN AND IN AN UNALTERED CONDITION. ALL ORIGINAL TICKETS MUST BE ATTACHED AND A COPY OF YOUR INVOICE MUST BE ENCLOSED WITH YOUR RETURN AUTHORIZATION NUMBER CLEARLY DOCUMENTED. BEHNO RESERVES THE RIGHT TO REFUSE THE RETURN OF ANY MERCHANDISE THAT DOES NOT MEET THE ABOVE CRITERIA. IN SUCH INSTANCES, BEHNO WILL SEND THE PRODUCT(S) BACK AT THE CUSTOMER’S EXPENSE. REFUNDS WILL ONLY BE ISSUED IN THE SAME FORM AS PAYMENT AND SHIPPING COSTS ARE NON-REFUNDABLE. FOR MULTIPLE PRODUCT ORDERS, WE KINDLY ASK THAT THE MERCHANDISE BE RETURNED IN ONE CONSOLIDATED PACKAGE. THERE IS A $30 RESTOCKING FEE.

  RETURN POLICY FOR ON-LINE PURCHASES FOR HANDBAGS
FOR BEHNO ONLINE PURCHASES FOR HANDBAGS, WE WILL ACCEPT FULL-PRICED MERCHANDISE ACCOMPANIED BY A RETURN AUTHORIZATION NUMBER. THE RETURN AUTHORIZATION MUST BE REQUESTED WITHIN 14 DAYS OF RECEIVING YOUR ORDER. RETURN PACKAGES MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM THE DATE OF ORIGINAL PURCHASE. ANY BAGS BOUGHT WITH A DISCOUNT CODE AND ALL SALE MERCHANDISE IS A FINAL SALE. MERCHANDISE MUST BE RETURNED WITH THEIR ORIGINAL PACKAGING. MERCHANDISE MUST BE UNUSED, UNWORN AND IN AN UNALTERED CONDITION. ALL ORIGINAL TICKETS MUST BE ATTACHED AND A COPY OF YOUR INVOICE MUST BE ENCLOSED WITH YOUR RETURN AUTHORIZATION NUMBER CLEARLY DOCUMENTED. BEHNO RESERVES THE RIGHT TO REFUSE THE RETURN OF ANY MERCHANDISE THAT DOES NOT MEET THE ABOVE CRITERIA. IN SUCH INSTANCES, BEHNO WILL SEND THE PRODUCT(S) BACK AT THE CUSTOMER’S EXPENSE. REFUNDS WILL ONLY BE ISSUED IN THE SAME FORM AS PAYMENT AND SHIPPING COSTS ARE NON-REFUNDABLE. FOR MULTIPLE PRODUCT ORDERS, WE KINDLY ASK THAT THE MERCHANDISE BE RETURNED IN ONE CONSOLIDATED PACKAGE.  THERE IS A $30 RESTOCKING FEE.
 
RETURN BY MAIL

 REQUEST A RETURN AUTHORIZATION NUMBER WITHIN 14 DAYS OF RECEIVING YOUR ORDER. SIGN INTO ‘MY ACCOUNT’. IN ‘PURCHASE HISTORY’, SELECT YOUR ORDER FROM THE DROP-DOWN MENU AND CLICK ON THE ITEMS YOU WOULD LIKE TO RETURN. IF YOU DO NOT HAVE AN ACCOUNT, PLEASE CONTACT CUSTOMERCARE@BEHNO.COM TO RECEIVE A RETURN AUTHORIZATION NUMBER.

PACK YOUR UNUSED MERCHANDISE SECURELY AND ENSURE THAT THE RETURN AUTHORIZATION NUMBER IS INDICATED ON A COPY OF YOUR INVOICE PLEASE AFFIX THE INCLUDED FEDEX RETURN LABEL (VALID FOR U.S. ORDERS ONLY) ON YOUR PACKAGE AND DROP IT OFF AT ANY LOCAL FEDEX LOCATION. BE SURE TO NOTE THE TRACKING NUMBER FOR YOUR RECORDS.

ONCE WE HAVE RECEIVED AND PROCESSED YOUR RETURN YOU WILL BE NOTIFIED BY EMAIL. PLEASE ALLOW 2-3 WEEKS FROM THE SHIPPING DATE FOR YOUR REFUND. FOR AN EXCHANGE OF A PRODUCT, PLEASE FOLLOW THE RETURN GUIDELINES AND PLACE A NEW ORDER ONLINE. YOUR REFUND WILL BE PROCESSED WITHIN 2-3 WEEKS AFTER THE RETURN SHIPPING DATE AND YOUR ACCOUNT WILL BE CHARGED ONCE THE EXCHANGE ITEM HAS BEEN SHIPPED.

PLEASE SEND ALL RETURNS AND EXCHANGES TO THE FOLLOWING ADDRESS:
BEHNO LLC
C/O BEHNO ECOMM
7877 LEEWARD CT
TRACY, CA 95304

FOR FURTHER ASSISTANCE PLEASE CONTACT US AT CUSTOMERCARE@BEHNO.COM OR CALL 1.209.629.5144, MONDAY TO FRIDAY, 10AM TO 6PM EST.

INTERNATIONAL ORDERS

 BEHNO IS PLEASED TO OFFER SHIPPING WORLDWIDE.

PAYMENT CAN BE DONE ON OUR ONLINE PORTAL. DUTIES AND TAXES ARE SUBJECT TO PAYMENT DEPENDING ON COUNTRY OF PURCHASE. FOR SHIPPING DETAILS, PLEASE SEE ABOVE.
SALES/DISCOUNTS

ALL PRICES AS STATED ONLINE. ALL ITEMS DISCOUNTED ARE FINAL SALE.
 
CHANGES/CANCELLATIONS

 IF YOU WISH TO CANCEL OR MODIFY YOUR ORDER, PLEASE SEND AN EMAIL AS SOON AS POSSIBLE TO CUSTOMERCARE@BEHNO.COM WE WILL MAKE EVERY EFFORT TO ACCOMMODATE YOUR REQUEST, HOWEVER, ONCE AN ORDER HAS BEEN PROCESSED FOR SHIPMENT WE ARE UNABLE TO MODIFY OR CANCEL THE ORDER FOR ANY REASON. IN THIS CASE, PLEASE REFER TO OUR RETURN POLICY AND RETURN YOUR PURCHASE ONCE YOU HAVE RECEIVED IT. IF YOU WOULD LIKE TO PURCHASE A DIFFERENT PRODUCT, PLEASE VISIT OUR WEB SITE OR CONTACT A BEHNO ON-LINE SALES REPRESENTATIVE.

   
REPAIRS

 ALL ITEMS ARE QUALITY CONTROLLED AND CHECKED FOR FAULTS BEFORE THEY ARE SHIPPED TO CUSTOMERS. SHOULD YOU RECEIVE AN ITEM THAT IS NOT IN PERFECT CONDITION PLEASE CONTACT CUSTOMER CARE IMMEDIATELY.

FOR ALL OTHER REPAIR REQUESTS PLEASE CONTACT CUSTOMERCARE@BEHNO.COM. PLEASE NOTE THAT WE CAN ONLY REPAIR ITEMS PURCHASED FROM THIS WEB. FOR ITEMS PURCHASED THROUGH OUR AUTHORIZED RETAILERS, PLEASE CONTACT THE RETAILER DIRECTLY FOR THEIR SPECIFIC POLICY.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy below.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall behno, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless behno and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New York City and New York State, USA 10002.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

PRIVACY & SECURITY

When you purchase something from www.behno.com, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in to our site registration or email, and you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing us at info@behno.com.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

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BAG GIVEAWAY RULES AND REGULATIONS (MAY 2017)

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING. 

  1. Eligibility: Giveaway (the "Giveaway") is open only to those who take part in the online Giveaway event on Instagram and who are at least 21 years old at the time of entry. The Giveaway are open to legal residents physically residing in the fifty (50) United States (void in Rhode Island), and the District of Columbia. Void where prohibited by law. Employees of behno (the "Sponsor") and their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers and their immediate family members and/or those living in the same household of each are not eligible to participate in the Giveaway. The Giveaway is subject to all applicable federal, state and local laws and regulations. Void where prohibited. 
  2. Agreement to Rules: By participating, you agree to be fully unconditionally bound by these Rules, and you represent and warrant that you meet the eligibility requirements set forth herein. In addition, you agree to accept the decisions of Behno, as final and binding as it relates to the content. The Giveaway is subject to all applicable federal, state and local laws. 
  3. Giveaway Period: Entries will be accepted online starting on or aboutMay 2, 2017 at 10:30am EST and endingMay 4, 2017 at 11:59pm EST. All online entries must be received by end time.
  4. How to Enter: The Giveaway must be entered by submitting an entry on Instagram. The entry must fulfill all Giveaway requirements described on Instagram, as specified, to be eligible to win a prize. Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Behno. You may enter each separate giveaway only once and you must fill in the information requested. You may not enter the same brand giveaway more times than indicated by using multiple e-mail addresses, identities or devices in an attempt to circumvent the rules. If you use fraudulent methods or otherwise attempt to circumvent the rules your submission may be removed from eligibility at the sole discretion of Behno. 
  5. Prizes: Three handbags, one per post, will be sent out.

You are not guaranteed to win a prize and your chance of winning is dependent on whether you follow the Giveaway rules. No cash or other prize substitution permitted except at Sponsor's discretion. The prize is nontransferable. Any and all prize related expenses, including shipping without limitation any and all federal, state, and local taxes shall be the sole responsibility of the winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by winners is permitted. Acceptance of prize constitutes permission for Behno to use winner's name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law. 

The value of the gift cards are less any applicable activation, transaction, or maintenance fees and subject to certain fees, terms, conditions, and restrictions, which will be disclosed on the gift card or its website.

Winners must be at least twenty-one (21) years of age as of the date of entry. Giveaway subject to all applicable federal, state and local laws and regulations. Misrepresentation of age, upon discovery by Sponsor, will disqualify the applicable participant. 

In the event a winner engages in behavior that, as determined by Sponsor in its sole discretion, is obnoxious or threatening, disruptive, inappropriate, illegal or that is intended to annoy, abuse, threaten or harass any other person (or if the winner has in the past engaged in such behavior and that subsequently becomes known to Sponsor), Sponsor reserves the right to suspend or revoke prizing for the winner with no further compensation.

  1. Odds: The odds of winning a handbag depend on whether you comment on each of the Instagram posts.
  2. Winner selection and notification: Winners of the Giveaway will be selected in a random drawing under the supervision of the Sponsor. Winners will be notified via direct message on Instagram and the Giveaway with within seven (7) days following the winner selection. Behno shall have no liability for a winner's failure to receive notices due to winners' spam, lack of viewing the direct message, junk e-mail or other security settings or for winners' provision of incorrect or otherwise non-functioning contact information. If the selected winner cannot be contacted, is ineligible, fails to claim the prizewithin 10 daysfrom the time award notification was sent, or fails to timely return a completed and executed declaration and releases as required, prize may be forfeited and an alternate winner selected. The receipt by winner of the prize offered in this Giveaway is conditioned upon compliance with any and all federal and state laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY ANY WINNER (AT SPONSOR'S SOLE DISCRETION) WILL RESULT IN SUCH WINNER'S DISQUALIFICATION AS WINNER OF THE GIVEAWAY AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED. 

Winner shall be responsible and liable for all federal, state, and local taxes on the value of their prize. 

  1. Rights Granted by you: By entering this Giveaway you understand that Behno, anyone acting on behalf of Behno, or its respective licensees, successors and assigns will have the right, where permitted by law, without any further notice, review or consent to print, publish, broadcast, distribute, and use, worldwide in any media now known or hereafter in perpetuity and throughout the World, your entry, including, without limitation, the entry and winner's name, portrait, picture, voice, likeness, image or statements about the Giveaway, and biographical information as news, publicity or information and for trade, advertising, public relations and promotional purposes without any further compensation. 
  2. Terms: Behno reserves the right, in its sole discretion to cancel, terminate, modify or suspend the Giveaway should (in its sole discretion) a virus, bugs, non-authorized human intervention, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Giveaway. In such case, Behno may select the recipients from all eligible entries received prior to and/or after (if appropriate) the action taken by Behno. Behno reserves the right at its sole discretion to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Giveaway or website or violates these Terms & Conditions. 

Behno has the right, in its sole discretion, to maintain the integrity of the Giveaway, to void entries for any reason, including, but not limited to; multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Giveaway rules; or the use of bots, macros or scripts or other technical means for entering. 

Any attempt by an entrant to deliberately damage any web site or undermine the legitimate operation of the Giveaway may be a violation of criminal and civil laws and should such an attempt be made, Behno reserves the right to seek damages from any such person to the fullest extent permitted by law. 

  1. Limitation of Liability: By entering you agree to release and hold harmless Behno from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly, whether caused by negligence or not, from (i) such entrant's participation in the Giveaway and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof, (ii) technical failures of any kind, including but not limited to the malfunctioning of any computer, cable, network, hardware or software; (iii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Giveaway; (v) electronic or human error which may occur in the administration of the Giveaway or the processing of entries; (vi) acceptance, receipt, delivery, possession, attendance at, travel related to, defect, use, inability to use or misuse of any prize awarded in connection with the Promotion. 

Releases do not make any, and hereby disclaim any and all, representations or warranties of any kind regarding any Prize, including any warranty of fitness or merchantability, or representation with respect to the function or operation of the Prize. 

  1. Disputes: THIS GIVEAWAY IS GOVERNED BY THE LAWS OF USA AND THE STATE OF NEW YORK, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Giveaway, participant agrees that any and all disputes which cannot be resolved between the parties, and causes of action arising out of or connected with this Giveaway, shall be resolved individually, without resort to any form of class action, exclusively before a court located in New York having jurisdiction. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys' fees, other than participant's actual out-of-pocket expenses (i.e. costs associated with entering this Giveaway), and participant further waives all rights to have damages multiplied or increased. 
  2. Privacy Policy: Information submitted with an entry is subject to the Privacy Policy stated on the Behno Web Site. Read the Privacy Policy here: https://behno.com/pages/customer-service.
  3. Winners List: For the first names of the winners, you may contact us atinfo@behno.comand in the body of the email type 'Please e-mail me the winners' list for the Behno Giveaway. This information will be available for two (2) months after the end of the Giveaway.
  4. Sponsor: The Sponsor of the Giveaway is Behno, 36 Laight Street, 1A, New York, New York, 10013, USA.  
  5. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Twitter, Youtube, Pinterest, LinkedIn, Instagram or Google. You understand that you are providing your information to the owner of this Giveaway and not to Facebook, Twitter, Youtube, Pinterest, Instagram, LinkedIn or Google.

 

CONTACT US

 FOR ADDITIONAL ASSISTANCE CONCERNING OUR ON-LINE STORE OR YOUR ON-LINE PURCHASE, PLEASE CONTACT US VIA EMAIL AT CUSTOMERCARE@BEHNO.COM.
BEHNO, LLC
36 LAIGHT ST 1A
NEW YORK, NY 100
TEL +1 209 629 5144
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