I got the Ina Crossbody in Red. I was hesitant to buy from a new label, not being sure about return policies (it’s posted on the web, however, I used a discount code, so wasn’t sure it was eligible). More than once I’ve ordered a bag online, that looked super cute online and was disappointed. Especially with the drawstring design I wasn’t sure, if it would easily open and close. I emailed Behno and the response was super quick and super helpful. Feeling more comfortable, that I could return just in case I did not end up liking it I took the plunge…… And I have to say I am more than happy with my bag! The craftsmanship is superb and the styling is very classy, yet unique. The drawstring closure ended up being super easy as promised by customer service. I love brands, that have an ethical and moral compass and do the right thing in sourcing and manufacturing. Kudos to Behno! I do wish you the utmost best for your success. It is not easy with so much competition.